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Compliance & Regulatory Directory

Did you know that all telcos are subject to strict provisions as outlined under the Telecommunications Consumer Protection Code (TCP Code) in order to protect consumers who use mobile phones, landline and internet services?

Important Links

Vocal takes matters of industry regulation and compliance seriously. Given the ever changing and technical landscape of the industry; it’s a big task so we have provided links to some of the main bodies, regulators and departments that influence our organisation for the benefit and protection of our customers.

Organisation Name Link
Do Not Call Register
Telecommunications Industry Ombudsman
Telecommunications Consumer Protections Code
Communications Alliance Ltd
Australian Communications and Media Authority
Department of Infrastructure, Communications & Arts
Australian Competition & Consumer Commission
Australian Consumer Law
Australian Signals Directorate