START YOUR 14-DAY FREE TRIAL OF VOXY® AI VOICE ASSISTANT
VOXY® AI Voice is your AI-powered secret weapon for boosting productivity, automating tasks, and customer interactions. SMASH the competition and watch your business THRIVE like never before.
Automate Mobile Calls & Tasks with VOXY® AI Voice Assistant that Talks Like a Human
Meet your personalised VOXY® AI Voice Assistant – fully customisable and always on, delivering non-stop 24x7x365 support for your unique personal and business needs!
Your Customised AI Personal Assistant For Smarter Call Handling
Meet VOXY® AI Voice Assistant—the modern answer to personal call management that feels almost human. Designed for busy individuals who need a little extra support, this AI service takes over when you can’t answer, making sure you never miss a beat.
Key Features
- Smarter Voicemail Replacement
- Natural Call Interactions
- Instant SMS Notifications
- Personalised Responses
Perfect For
- Busy Professionals
- On-the-Go Individuals
- Enhanced Voicemail Experience
VOXY® AI Voice Assistant isn’t about replacing you—it’s about being there when you can’t be. A smart and intuitive personal assistant that’s always on call, making sure you stay connected without the stress.
VOXY® is Australia’s First AI Voice Solution for Telecom Networks
Supercharge Your Business with Toll Quality AI Voice Services from an Aussie Telco & ISP
Established in 2003, Vocal – Telecom & Internet, is rocking the Aussie telco market with the introduction of VOXY® AI Voice that doesn’t just handle calls—it automates and augments your business operations†. Unlike peer-to-peer services, VOXY® is built for professional call handling across Public Switched Telephone Networks (PSTN) and GSM (mobile) networks, with advanced, automated voice functions for your business.
Slash
Staff Costs
24x7x365
Availability
Automate
Tasks
Simplified
Management
Free Up
your Time
Effortless
Scaling
Use your
Data
Supercharge
Growth
Tools &
Dashboard
Brand it
your Way
Boost
Efficiency
Customer
Satisfaction
Your Success Journey with VOXY®
in 4 Easy Steps
Unlock the potential of VOXY® AI Voice to drive growth, reduce costs, and enhance productivity in every customer interaction across your business. With 21 years of telecom expertise, Vocal supports you from the initial conversation to full deployment, ensuring long-term success with every step.
Step 1: FREE Initial Consultation
We start with a brief consultation to understand your goals and how VOXY® AI Voice can best serve your business. We’ll explore your options and share a customised proposal that lays out the best solutions for your needs
Register Your Interest
Complete a web form or call us to kick things off
Book a Consultation and Demo
Schedule a free 20-minute session to explore our solutions
Define Your Service Needs
Fill out the AI Voice Requirements Form to map out your exact needs
Solution Review and Quotation
We’ll prepare and send a personalised solution and pricing plan for review
Time Frame: 2–3 days
Step 2: Solution Design
Once you approve the proposal, we create a detailed blueprint for configuring VOXY® with your custom settings, ensuring it integrates smoothly with your existing systems and workflows.
Proposal Approval
Confirm the customised solution and approve the scope of work
Configuration Blueprint
We draft a configuration plan tailored to your specifications, covering setup details and automations
Integration Requirements
Outline system integration needs and map workflows to align with your platforms
Time Frame: 4–5 days
Step 3: Configuration & Testing
We set up your service according to plan and conduct rigorous testing, so you have a fully functional, optimized VOXY® AI Voice ready for business
Configuration
Our team configures VOXY® with custom settings and integrates selected tools or systems
Rigorous In-house Testing
Testing ensures each feature works smoothly and that automations perform as expected
Client Review & Feedback
You’ll have a chance to review and request final adjustments for the optimal setup
Time Frame: 5–7 days
Step 4: Launch & Support
Once ready, we launch your VOXY® AI Voice service and provide training and ongoing support to ensure everything runs smoothly
Service Activation
Activate your VOXY® service and access its full feature set
Rigorous In-house Testing
We guide your team through using the dashboard and handling key functions.
Client Review & Feedback
Our team remains available to support, update, or optimise your service as needed
Time Frame: 1–2 days, with ongoing 24x7x365 support
Could you imagine never missing another customer call, no matter how busy things get or even if the business is closed
With VOXY® AI Voice, every call is answered and essential customer details are automatically captured. This means fewer missed leads, more sales opportunities, and greater revenue – turning your business into a customer service powerhouse.
Rich Features Powered by LLM, GPTs, and NLP Technology, Included with Your VOXY® AI Voice
VOXY® AI Voice services come packed with powerful features designed to elevate your business communications. From natural speech to custom branding, every tool boosts productivity and integrates seamlessly with your systems—give your ChatGPT a voice and set yourself up for success. 🔥
Natural
Speech
Call
Handling
Call
Transfer
Send
Set
Meeting
ChatGPT
Powered
BYO
Data
AI Agent
Dashboard
Custom
Branding
Call
Logs
VOXY® AI Voice Has Many Optional Features and Upgrades Too...
VOXY® AI Voice Optional Upgrades come loaded with advanced features that take your communications to the next level. From enhanced automations to deeper integrations, these upgrades bring even more power to your business—bring your ChatGPT to life and automate the way you work. 💥
Customised
Voices
Customised
Automation
Memory
recall
Omni
Channels
Multi
Language
Affordable Effortless Call Handling for Personal and Business Needs with VOXY® AI Voice Assistant
Customise your VOXY® AI Voice Assistant for automated handling of incoming mobile calls or Cloud PBX systems. Whether you need a standalone virtual setup or 1300/1800 services, VOXY® has you covered.
AI Voice
Assistant
Call answering with messaging, basic tasks & scheduling
-
Personalised call handling
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PA tasks & scheduling
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Instant SMS notifications
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25c flag + 89c p/min
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$199 AI-Voice call credits*
Offer: Available to credit-approved customers only, subject to Vocal’s Standard Form of Agreement (SFOA) and VOXY® AI Voice terms apply.
Term: Monthly access fees are paid in advance. Each service requires a 12-month minimum term, with Early Termination Fees (ETF) applicable.
Setup Fees:
• $499 setup fee for AI Voice Receptionist (inbound) & AI Voice Caller (outbound) plans.
• $799 setup fee for AI Voice Agent (inbound + outbound) plans.
• $199 setup fee for AI Voice Assistant (mobile/1300) plans.
Total Minimum Costs:
• AI Voice Receptionist & AI Voice Caller: $1,159 over 12 months, including setup.
• AI Voice Agent: $1,867 over 12 months, including setup.
• AI Voice Assistant (personal): $607 over 12 months, including setup.
Call Charges:
• Receptionist, Caller & Agent: 25c flag fall + $1.50/min. Avg. 2-min call cost: $3.25.
• Assistant (personal): 25c flag fall + $0.89/min. Avg. 2-min call cost: $2.03.
Network & Call Charges: OTT services do not include PSTN or GSM call costs. Additional charges apply for national, mobile, IDD, and special calls.
Order Process: Orders are assessed for viability and project scope. Development timelines average 2-6 weeks.
Beta Disclaimer: VOXY® AI Voice Services are offered as a beta product, and performance may vary due to the emerging nature of the technology.
Bundle Offer: $5/month credit (up to $120 CASHBACK) when bundled with Vocal NBN™ Internet, Vocal Mobile SIM, or Vocal BizPhone™ over a 24-month term.
Critical Information Summary: Available on this website prior to connection.
GST Included: Limited offer. All prices displayed include GST.
Get Your Setup Fee Returned as AI Voice Call Credits!
1. Eligibility
The AI-Voice Call Credits Bonus is available exclusively to customers who subscribe to eligible VOXY® AI Voice plans and pay the corresponding setup fee in full.
2. Bonus Allocation
The AI-Voice Call Credits Bonus matches the setup fee for each eligible plan and is distributed as a monthly allowance over 12 months. The breakdown of the bonus and monthly allowances is as follows:
VOXY® AI Voice Assistant (Personal):
Setup Fee: $199
Monthly Allowance: $199 ÷ 12 = $16.58 per month
VOXY® AI Voice Receptionist:
Setup Fee: $499
Monthly Allowance: $499 ÷ 12 = $41.58 per month
VOXY® AI Voice Caller:
Setup Fee: $499
Monthly Allowance: $499 ÷ 12 = $41.58 per month
VOXY® AI Voice Agent:
Setup Fee: $799
Monthly Allowance: $799 ÷ 12 = $66.58 per month
3. Usage of Credits
The monthly allowance is applied solely to AI Voice usage costs associated with the subscribed VOXY® AI Voice plan.
Unused credits do not roll over to subsequent months and will expire at the end of each billing cycle.
4. Non-Transferable and Non-Refundable
The AI-Voice Call Credits Bonus is non-transferable and cannot be redeemed for cash or applied to other Vocal services.
5. Validity of Offer
This bonus is available only for new customers subscribing to eligible VOXY® AI Voice plans. Customers must maintain an active subscription throughout the 12-month period to continue receiving the monthly allowances.
6. Cancellation Policy
If the VOXY® AI Voice plan is cancelled before the end of the 12-month period, any unused credits will be forfeited.
7. Modification Rights
Vocal reserves the right to modify or terminate this offer at any time. Customers already enrolled in the offer will retain the terms applicable at the time of subscription.
8. Standard Terms and Conditions
The AI-Voice Call Credits Bonus is governed by the standard VOXY® AI Voice terms and conditions, including those related to usage and billing.
Critical Information Summary: VOXY® AI Voice plans – 12 month term
How To Choose The Right Plan From Vocal to Meet Your Needs & Budget
Did you know that all telcos that sell telecommunications products, plans and services must provide a Critical Information Summary (CIS) to help you compare features and prices from different telcos?
For information about ways that Vocal makes it easy for you to compare features and prices from different telcos just click to learn more
BLACK FRIDAY & CYBER MONDAY OFFER 2024 – 55% OFF MONTHLY ACCESS FOR 12 MTHS
Offer Conditions:
Applies to VOXY® AI Voice Assistant (mobile/1300) plans for min 12 month term.
Save 55% on Monthly Service Fee now reduced to $15.30 for 12 months. That’s an annual saving of $224.40 🙂
Once off set-up fee of $199 plus usage charges. Refer to Critical Information Summary.
$199 AI-Voice call credits BONUS terms and conditions apply.
Hurry offer is strictly limited. VOXY® AI Voice (beta) Terms & Conditions apply. Subject to Vocal SFOA.
VOXY® AI Voice
Usage Rates
Powered by advanced natural language synthesis and LLMs, VOXY® delivers clear, human-like conversations. With low-latency infrastructure and built-in memory, it ensures seamless, intelligent customer engagement in real time.
Local Calls
$1.50 per minute^
National Calls
$1.50 per minute^
Mobile Calls
$1.50 per minute^
13/1300 Calls
$1.50 per minute^^
International Calls†
Conditions
Prices displayed are inclusive of GST
^25c flag fall per AI Voice call. ^^AI Voice usage charged per minute increment or part therefof for incoming and/or outgoing calls.
†Addtional network carriage call charges may apply including 36c per outbound 13/1300 call. Addtional international direct dial (IDD) and international mobile calls are charged per minute or part thereof including a 25c flag fall fee.
Included, flat rate calls and VOXY® AI Voice calls are subject to Vocal’s Fair Use Policy.
Charges apply for special, directory and information calls, call forwarding and call diversions to an external non-BizPhone or other service number.
Standard Form of Agreement and VOXY® service conditions apply.
Australia's Best Value Telephone and Internet Company Now Offering AI Voice services
As part of our exclusive pre-launch, select businesses across various industries have experienced first-hand the power of VOXY® AI Voice services. The results? Remarkable improvements in customer engagement, efficiency, and overall business operations. See what our early adopters are saying about the future of business communication
Get More from your VOXY® AI Voice Service
Find helpful information and comprehensive guides to ensure you get the most from your BizPhone service.
