🎉🤖 It's A Party Your Missed Calls Will Never Forget 📞😂

VOXY Turns One — get 55% OFF + 14-Day Trial 🎂

VOXY® is back with voicemail reawakened by the power of AI Voice.⚡

VOXY answers your phone when you can’t — with natural, human-like responses, personalised greetings, and instant SMS alerts. This isn’t voicemail, it’s an AI revolution and VOXY is here to keep you connected — while you live the party life. 🎉🕶️

VOXY AI Voicemail™ - It's Voicemail Reawakened, Powered by AI Voice

Meet your personalised AI Voice Attendant – for human-like message handling, with VIP contact memory and instant SMS notifications. VOXY® delivers non-stop 24x7x365 support for your unique personal and business needs!

AI-Powered Voicemail for Smarter Missed Call Management

VOXY AI VOICEMAIL transforms traditional mobile voicemail into a smart, always-on solution. Perfect for personal users, small businesses, and first-time AI adopters, it captures messages with ease and sends instant notifications, so no call is ever missed.

Key Features

Perfect For

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VOXY® AI Voice Assistant isn’t about replacing you—it’s about being there when you can’t be. A smart and intuitive personal assistant that’s always on call, making sure you stay connected without the stress.

🎉 Get 55% OFF VOXY AI Voicemail™ – Missed Calls? Not Anymore! 🚀

Effortless, Automated, AI Powered Message Handling for Personal & Business Needs – Get VOXY AI Voicemail™ today!

This isn’t just voicemail, It’s a voice revolution! Upgrade to VOXY AI Voicemail for seamless, automated message handling — whether it’s for your mobile, 1300/1800 service, or even a Cloud PBX system. VOXY has you covered with smarter voicemail solutions that fit every need!

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VOXY AI Voicemail (beta) - Terms & Conditions

Offer: Available to credit-approved customers only, subject to Vocal’s Standard Form of Agreement (SFOA) and VOXY AI Voice terms apply.

Term: Monthly access fees are paid in advance. Each service requires a 12-month minimum term, with Early Termination Fees (ETF) applicable.

Setup Fees:
• $55 setup & custom development fee for AI Voicemail

Total Minimum Costs:
• AI Voicemail $252 over 12 months plus set-up fee

Message Charges:
• 55c per message which includes AI-powered conversation, transcription and SMS delivery. 

Network & Call Charges: OTT services do not include PSTN or GSM call costs. Additional charges apply for national, mobile, IDD, and special calls.

Order Process: Orders are assessed for viability and project scope. Development timelines average 2-7 days.

Beta Disclaimer: VOXY AI Voice Services are offered as a beta product, and performance may vary due to the emerging nature of the technology.

Bundle Offer: $5/month credit (up to $120 CASHBACK) when bundled with Vocal NBN™ Internet, Vocal Mobile SIM, or Vocal BizPhone™ over a 24-month term.

Critical Information Summary: Available on this website prior to connection.

GST Included: Limited offer. All prices displayed include GST.

BONUS AI Voicemail Message Credits - Terms & Conditions

Get Your Setup Fee Returned as AI Voicemail Message Credits!

1. Eligibility
The AI-Voicemail Message Credits Bonus is available exclusively to customers who subscribe to an eligible VOXY AI Voicemail plan and pay the corresponding setup fee in full.

2. Bonus Allocation
The AI-Voicemail Message Credits Bonus matches the setup fee for each eligible plan and is distributed as a monthly allowance over 12 months. The breakdown of the bonus and monthly allowances is as follows:

VOXY AI Voicemail
Setup Fee: $55
Monthly Allowance: $55 ÷ 12 = $4.58 per month

3. Usage of Credits
The monthly allowance is applied solely to AI Voice usage costs associated with the subscribed VOXY AI Voice plan.
Unused credits do not roll over to subsequent months and will expire at the end of each billing cycle.

4. Non-Transferable and Non-Refundable
The AI Voicemail Message credits Bonus is non-transferable and cannot be redeemed for cash or applied to other Vocal services.

5. Validity of Offer
This bonus is available only for new customers subscribing to eligible VOXY AI Voice plans. Customers must maintain an active subscription throughout the 12-month period to continue receiving the monthly allowances.

6. Cancellation Policy
If the VOXY AI Voice plan is cancelled before the end of the 12-month period, any unused credits will be forfeited.

7. Modification Rights
Vocal reserves the right to modify or terminate this offer at any time. Customers already enrolled in the offer will retain the terms applicable at the time of subscription.

8. Standard Terms and Conditions
The AI-Voice Call Credits Bonus is governed by the standard VOXY AI Voice terms and conditions, including those related to usage and billing.

Critical Information Summary

Critical Information Summary: VOXY® AI Voice plans – 12 month term

How To Choose The Right Plan From Vocal to Meet Your Needs & Budget

Did you know that all telcos that sell telecommunications products, plans and services must provide a Critical Information Summary (CIS) to help you compare features and prices from different telcos?

For information about ways that Vocal makes it easy for you to compare features and prices from different telcos just click to learn more

VOXY is Australia’s First AI Voice Solution for Telecom Networks

Supercharge Your Business with Toll Quality AI Voice Services from an Aussie Telco & ISP

Established in 2003, Vocal – Telecom & Internet, is rocking the Aussie telco market with the introduction of  VOXY AI Voice that doesn’t just handle calls—it automates and augments your business operations†. Unlike peer-to-peer services, VOXY is built for professional call handling across Public Switched Telephone Networks (PSTN) and GSM (mobile) networks, with advanced, automated voice functions for your business.

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Slash
Staff Costs

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24x7x365
Availability

Automate
Tasks

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Simplified
Management

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Free Up
your Time

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Effortless
Scaling

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Use your
Data

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Supercharge
Growth

Tools &
Dashboard

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Brand it
your Way

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Boost
Efficiency

Customer
Satisfaction

Your Success Journey with VOXY
in 4 Easy Steps

Unlock the potential of VOXY AI Voice to drive growth, reduce costs, and enhance productivity in every customer interaction across your business. With 21 years of telecom expertise, Vocal supports you from the initial conversation to full deployment, ensuring long-term success with every step.

Step 1: FREE Initial Consultation

We start with a brief consultation to understand your goals and how VOXY® AI Voice can best serve your business. We’ll explore your options and share a customised proposal that lays out the best solutions for your needs

Register Your Interest

Complete a web form or call us to kick things off

Book a Consultation and Demo

Schedule a free 20-minute session to explore our solutions

Define Your Service Needs

Fill out the AI Voice Requirements Form to map out your exact needs

Solution Review and Quotation

We’ll prepare and send a personalised solution and pricing plan for review

Time Frame: 2–3 days

Step 2: Solution Design

Once you approve the proposal, we create a detailed blueprint for configuring VOXY® with your custom settings, ensuring it integrates smoothly with your existing systems and workflows.

Proposal Approval

Confirm the customised solution and approve the scope of work

Configuration Blueprint

We draft a configuration plan tailored to your specifications, covering setup details and automations

Integration Requirements

Outline system integration needs and map workflows to align with your platforms

Time Frame: 4–5 days

Step 3: Configuration & Testing

We set up your service according to plan and conduct rigorous testing, so you have a fully functional, optimized VOXY® AI Voice ready for business

Configuration

Our team configures VOXY® with custom settings and integrates selected tools or systems

Rigorous In-house Testing

Testing ensures each feature works smoothly and that automations perform as expected

Client Review & Feedback

You’ll have a chance to review and request final adjustments for the optimal setup

Time Frame: 5–7 days

Step 4: Launch & Support

Once ready, we launch your VOXY® AI Voice service and provide training and ongoing support to ensure everything runs smoothly

Service Activation

Activate your VOXY® service and access its full feature set

Rigorous In-house Testing

We guide your team through using the dashboard and handling key functions.

Client Review & Feedback

Our team remains available to support, update, or optimise your service as needed

Time Frame: 1–2 days, with ongoing 24x7x365 support

Rich Features Powered by LLM, GPTs, and NLP Technology, Included with Your VOXY AI Voicemail™

VOXY AI Voicemail services come packed with powerful features designed to elevate your business communications. From natural speech to custom branding, every tool boosts productivity and integrates seamlessly with your systems—give your ChatGPT a voice and set yourself up for success. 🔥

VOXY AI Voice Has Many Optional Features and Upgrades Too...

VOXY AI Voicemail Optional Upgrades come loaded with advanced features that take your communications to the next level. From enhanced automations to deeper integrations, these upgrades bring even more power to your business—bring your ChatGPT to life and automate the way you work. 💥

VOXY AI Voicemail™
Usage Rates

Powered by advanced natural language synthesis and LLMs, VOXY delivers clear, human-like conversations. With low-latency infrastructure and built-in memory, it ensures seamless, intelligent customer engagement in real time.

Once-off Set Up

$55 – refunded as credits^

Monthly Access

$21

Per Message

55c flat fee

SMS Notice

included

Conditions
Prices displayed are inclusive of GST
^Refer to BONUS AI Voicemail Message Credits terms & conditions. 
†Addtional network carriage call charges may apply including 36c per outbound 13/1300 call. 
VOXY® AI Voice and Message services are subject to Vocal’s Fair Use Policy.
Charges apply for special, directory and information calls, call forwarding and call diversions to an external non-BizPhone or other service number.
Standard Form of Agreement and VOXY® service conditions apply.

Australia's Best Value Telephone and Internet Company Now Offering AI Voice services

As part of our exclusive pre-launch, select businesses across various industries have experienced first-hand the power of VOXY AI Voice services. The results? Remarkable improvements in customer engagement, efficiency, and overall business operations. See what our early adopters are saying about the future of business communication

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Get More from your VOXY® AI Voice Service

Find helpful information and comprehensive guides to ensure you get the most from your BizPhone service. 

FAQ's VOXY AI Voicemail

Discover how VOXY AI Voicemail simplifies missed call management with intelligent message-taking, real-time SMS notifications, and a user-friendly experience. From personal use to small-scale professional needs, explore the key features and benefits of this entry-level AI Voice solution.

General Overview and Purpose

What is VOXY® AI Voicemail?

VOXY® AI Voicemail is a virtual voicemail service that answers incoming calls with a natural, human-like tone when you’re unavailable. It captures essential details from callers, converts messages into concise summaries, and delivers them instantly via SMS or email, ensuring you never miss an important update.

Unlike traditional voicemail services provided by other telco carriers, VOXY® AI Voicemail offers enhanced functionality, such as message summarisation and real-time notifications.

How does VOXY® AI Voicemail work?

VOXY® AI Voicemail uses natural language processing (NLP) to interpret and summarise voicemail messages. When a call goes unanswered, the system records the message, extracts key details such as the caller’s name and reason for calling, and sends the summary to you instantly via SMS or email.

What are the key benefits of using VOXY® AI Voicemail?

VOXY® AI Voicemail offers several benefits, including:

  • Efficient Call Management: Automatically handles missed calls and delivers concise summaries.
  • Ease of Use: Requires no additional hardware or software.
  • Real-Time Notifications: Keeps you updated with instant SMS or email notifications.
  • Cost-Effectiveness: Provides professional voicemail services at an affordable entry-level price.
  • Enhanced Productivity: Allows you to prioritise follow-ups based on message content.
Who is VOXY® AI Voicemail designed for?

VOXY® AI Voicemail is perfect for:

  • Individuals and professionals who want a simple, automated solution to manage missed calls.
  • Consumers seeking a low-cost voicemail alternative with smart features.
  • Small business owners who prefer a lightweight call management tool without advanced automation.

Functionality and Features

How does VOXY® AI Voicemail replace traditional voicemail?

VOXY® AI Voicemail offers a modern alternative to traditional voicemail services typically provided by telco carriers. It delivers:

  • Human-Like Answering: Greet callers with a natural, professional tone.
  • Smart Summarisation: Receive concise message summaries via SMS or email instead of full voicemail recordings.
  • Real-Time Notifications: Stay updated instantly, no matter where you are.
    This upgraded experience ensures faster follow-ups and better communication management.
Can I use VOXY® AI Voicemail with my existing mobile plan?

Yes! VOXY® AI Voicemail can be bundled with any Vocal Gmobile® SIM plan, as Vocal Telecom & Internet is a mobile service provider that connects to the Optus Network. This seamless integration allows you to enhance your mobile service with smart voicemail functionality.

How do I set up VOXY® AI Voicemail to handle incoming mobile calls?

Setting up VOXY® AI Voicemail to handle incoming mobile calls is simple:

  1. Use your mobile handset to set call diversion to VOXY® AI Voicemail when:
  • Busy
  • Engaged
  • Unreachable
  • Permanent Diversion
  1. Activate the appropriate call diversion by dialing the following codes on your handset:
  • When Busy: **67*voicemail number#
  • When Unreachable: **62*voicemail number#
  • Permanent Diversion: **21*voicemail number#

(Replace voicemail number with the number provided during setup.)

  1. Confirm diversion by pressing call/send on your handset.

Our team can assist with configuration to ensure a seamless setup.

What tasks can VOXY® AI Voicemail handle?

VOXY® AI Voicemail handles basic voicemail tasks, including:

  • Automatically answering calls and engaging the caller with a human-like tone.
  • Extracting and summarising key details from the caller’s message.
  • Sending notifications via SMS or email with concise summaries for quick follow-ups.
What features are included with VOXY® AI Voicemail?

The plan includes:

  • Human-like call answering to engage callers when you’re unavailable.
  • Message summarisation to extract key details from caller interactions.
  • Real-time SMS and email notifications with concise summaries for easy follow-up.
  • Compatibility with mobile and landline services for seamless integration.
How does VOXY® AI Voicemail compare to other VOXY® AI Voice services?

VOXY® AI Voicemail is an entry-level product ideal for personal or simple business use. Unlike advanced services such as VOXY® AI Voice Assistant or AI Voice Receptionist, it focuses solely on handling and summarising missed calls without dashboard access or complex automation.

Technical Requirements

What hardware or software do I need to use VOXY® AI Voicemail?

VOXY® AI Voicemail requires no additional hardware or software. It works seamlessly with your existing mobile or landline service.

Does VOXY® AI Voicemail require an internet connection?

No, VOXY® AI Voicemail uses SIP trunk technology to manage calls, eliminating the need for an internet connection.

What do I need to get started with VOXY® AI Voicemail?

You’ll need an active mobile or landline number. Once activated, VOXY® AI Voicemail begins handling unanswered calls automatically.

Can VOXY® AI Voicemail work with multiple phone numbers?

Yes, VOXY® AI Voicemail can be configured to handle multiple phone numbers, ensuring all your calls are efficiently managed.

Setup and Support

How long does it take to set up VOXY® AI Voicemail?

Setup is quick and simple, usually completed within 2 to 5 business days.

What customisation options are available?

With VOXY® AI Voicemail, you can customise voicemail greetings to reflect your personal or professional tone.

For more advanced customisation options, such as tailored call handling workflows and access to call recordings via a dashboard, consider upgrading to VOXY® AI Voice Assistant, which provides a broader range of features for managing incoming calls.

How do I access voicemail summaries?

Voicemail summaries are sent directly to you via SMS or email, ensuring you can access them instantly from any device.

Is the setup process complicated?

No, the process is straightforward, and our team is available to assist with activation and configuration.

What support is available if I encounter issues?

Support is available through our customer service team for troubleshooting or assistance with your VOXY® AI Voicemail.

Pricing and Plans

How much does VOXY® AI Voicemail cost?

Plans start at $21/month, making it an affordable solution for personal or professional use.

Do I need to pay a setup fee for my VOXY® AI Voicemail?

Yes, the standard setup fee for VOXY® AI Voicemail is $55. This fee ensures a smooth and professional setup, including:

  • Configuration and setup of the SIP trunk for reliable call handling.
  • Knowledge base and prompt setup to personalise caller interactions.
  • Feature testing and validation to ensure seamless functionality and performance.

This one-time fee ensures VOXY® AI Voicemail is configured to meet your specific needs.

Why is VOXY® AI Voicemail priced lower than other VOXY® AI Voice services?

VOXY® AI Voicemail focuses on basic voicemail functionality, offering a cost-effective entry-level solution without advanced features like call routing or dashboard access.

Are there any additional charges for VOXY® AI Voicemail?

No, there are no additional charges unless you opt for extra features, such as voicemail storage extensions or handling multiple phone numbers.

Can I upgrade to other VOXY® AI Voice services?

Yes, you can upgrade to VOXY® AI Voice Assistant, AI Voice Receptionist, or other services as your needs grow.

Is there a free trial available?

Yes! VOXY® AI Voice Assistant offers a 14-day free trial to let you explore its features. Sign up here.

Privacy and Security

How secure is my data with VOXY® AI Voicemail?

Developed by Vocal Telecom & internet, an Aussie Telco established in 2003, VOXY® AI Voicemail complies with strict Australian privacy laws and GDPR standards to ensure all data is securely managed.

Does VOXY® AI Voicemail comply with Australian privacy laws?

Yes, VOXY® complies with all relevant Australian privacy regulations, ensuring customer data is handled securely and ethically.

Who can access call recordings and data?

VOXY® AI Voicemail does not include access to call recordings or data. To gain this functionality, you can upgrade to VOXY® AI Voice Assistant, which allows authorised users to securely access call recordings and data via the VOXY® dashboard.

Use Cases and Examples

What are the common use cases for VOXY® AI Voicemail?

VOXY® AI Voicemail is ideal for a variety of personal and small business applications, including:

  • Professionals on the Go: Capturing key details from clients when you’re unavailable to take calls.
  • Missed Call Management: Ensuring that no important message is lost, even during busy periods.
  • Personal Use: Acting as a smarter alternative to traditional carrier voicemail for individuals.
  • Basic Business Use: Helping small business owners stay updated with concise message summaries for quick follow-ups.
  • After-Hours Support: Providing a professional voicemail experience when you can’t answer calls outside working hours.
Can you provide an example of how VOXY® AI Voicemail works in a real scenario?

Certainly! Imagine a freelance graphic designer who’s often busy in client meetings or focusing on projects. When they miss a call, VOXY® AI Voicemail answers with a customised greeting, collects the caller’s information, and summarises the message. The designer receives an instant SMS notification with the details, allowing them to prioritise follow-ups without disrupting their workflow.

How can VOXY® AI Voicemail help small businesses?

Small businesses often face challenges in managing missed calls during busy periods or after hours. VOXY® AI Voicemail ensures:

  • Every missed call is greeted professionally and details are captured accurately.
  • Concise message summaries are sent instantly via SMS or email, enabling timely responses.
  • Business owners can focus on core operations, knowing they won’t miss critical inquiries.

This simple, automated solution enhances customer service without the need for additional staff or advanced systems.

Is VOXY® AI Voicemail suitable for large organisations?

VOXY® AI Voicemail is primarily designed for personal and small business use. For large organisations requiring advanced features like call routing or dashboard access, VOXY® AI Voice Assistant or AI Voice Receptionist may be more suitable.

Can VOXY® AI Voicemail handle high call volumes?

VOXY® AI Voicemail is best suited for moderate call volumes. While it can handle a steady flow of inbound calls, businesses with higher call volumes or more complex requirements may benefit from upgrading to VOXY® AI Voice Assistant or other advanced solutions.

How does VOXY® AI Voicemail improve customer communication?

VOXY® AI Voicemail enhances customer communication by:

  • Ensuring every caller is greeted professionally, even when you’re unavailable.
  • Providing concise message summaries for quick and efficient follow-ups.
  • Offering a seamless experience compared to traditional carrier voicemail services.

This ensures you stay connected with your clients while maintaining a professional image.

What makes VOXY® AI Voicemail better than traditional voicemail?

VOXY® AI Voicemail offers significant improvements over traditional carrier voicemail, including:

  • Human-Like Answering: Creates a professional and engaging experience for callers.
  • Message Summarisation: Delivers concise summaries via SMS or email, saving time.
  • Real-Time Notifications: Ensures you’re updated immediately after a call is missed.
  • Ease of Use: Requires no additional hardware or software.

By replacing traditional voicemail with smart, AI-driven functionality, VOXY® AI Voicemail provides a modern, efficient solution for personal and small business use.

Could you imagine never missing another customer call, no matter how busy things get or even if the business is closed

With VOXY® AI Voice, every call is answered and essential customer details are automatically captured. This means fewer missed leads, more sales opportunities, and greater revenue – turning your business into a customer service powerhouse.