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🔥 CYBER MONDAY 2024 -

SAVE 55% THIS BLACK FRIDAY & CYBER MONDAY ON VOXY® AI VOICE ASSISTANT

VOXY® AI Voice is your AI-powered secret weapon for boosting productivity, automating tasks, and customer interactions. SMASH the competition and watch your business THRIVE like never before.

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Automate Mobile Calls & Tasks with VOXY® AI Voice Assistant that Talks Like a Human

Meet your personalised VOXY® AI Voice Assistant – fully customisable and always on, delivering non-stop 24x7x365 support for your unique personal and business needs!

Your Customised AI Personal Assistant For Smarter Call Handling

Meet VOXY® AI Voice Assistant—the modern answer to personal call management that feels almost human. Designed for busy individuals who need a little extra support, this AI service takes over when you can’t answer, making sure you never miss a beat.

Key Features

Perfect For

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VOXY® AI Voice Assistant isn’t about replacing you—it’s about being there when you can’t be. A smart and intuitive personal assistant that’s always on call, making sure you stay connected without the stress.

VOXY® is Australia’s First AI Voice Solution for Telecom Networks

Supercharge Your Business with Toll Quality AI Voice Services from an Aussie Telco & ISP

Established in 2003, Vocal – Telecom & Internet, is rocking the Aussie telco market with the introduction of  VOXY® AI Voice that doesn’t just handle calls—it automates and augments your business operations†. Unlike peer-to-peer services, VOXY® is built for professional call handling across Public Switched Telephone Networks (PSTN) and GSM (mobile) networks, with advanced, automated voice functions for your business.

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Slash
Staff Costs

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24x7x365
Availability

Automate
Tasks

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Simplified
Management

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Free Up
your Time

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Effortless
Scaling

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Use your
Data

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Supercharge
Growth

Tools &
Dashboard

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Brand it
your Way

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Boost
Efficiency

Customer
Satisfaction

Your Success Journey with VOXY®
in 4 Easy Steps

Unlock the potential of VOXY® AI Voice to drive growth, reduce costs, and enhance productivity in every customer interaction across your business. With 21 years of telecom expertise, Vocal supports you from the initial conversation to full deployment, ensuring long-term success with every step.

Step 1: FREE Initial Consultation

We start with a brief consultation to understand your goals and how VOXY® AI Voice can best serve your business. We’ll explore your options and share a customised proposal that lays out the best solutions for your needs

Register Your Interest

Complete a web form or call us to kick things off

Book a Consultation and Demo

Schedule a free 20-minute session to explore our solutions

Define Your Service Needs

Fill out the AI Voice Requirements Form to map out your exact needs

Solution Review and Quotation

We’ll prepare and send a personalised solution and pricing plan for review

Time Frame: 2–3 days

Step 2: Solution Design

Once you approve the proposal, we create a detailed blueprint for configuring VOXY® with your custom settings, ensuring it integrates smoothly with your existing systems and workflows.

Proposal Approval

Confirm the customised solution and approve the scope of work

Configuration Blueprint

We draft a configuration plan tailored to your specifications, covering setup details and automations

Integration Requirements

Outline system integration needs and map workflows to align with your platforms

Time Frame: 4–5 days

Step 3: Configuration & Testing

We set up your service according to plan and conduct rigorous testing, so you have a fully functional, optimized VOXY® AI Voice ready for business

Configuration

Our team configures VOXY® with custom settings and integrates selected tools or systems

Rigorous In-house Testing

Testing ensures each feature works smoothly and that automations perform as expected

Client Review & Feedback

You’ll have a chance to review and request final adjustments for the optimal setup

Time Frame: 5–7 days

Step 4: Launch & Support

Once ready, we launch your VOXY® AI Voice service and provide training and ongoing support to ensure everything runs smoothly

Service Activation

Activate your VOXY® service and access its full feature set

Rigorous In-house Testing

We guide your team through using the dashboard and handling key functions.

Client Review & Feedback

Our team remains available to support, update, or optimise your service as needed

Time Frame: 1–2 days, with ongoing 24x7x365 support

Could you imagine never missing another customer call, no matter how busy things get or even if the business is closed

With VOXY® AI Voice, every call is answered and essential customer details are automatically captured. This means fewer missed leads, more sales opportunities, and greater revenue – turning your business into a customer service powerhouse.

Rich Features Powered by LLM, GPTs, and NLP Technology, Included with Your VOXY® AI Voice

VOXY® AI Voice services come packed with powerful features designed to elevate your business communications. From natural speech to custom branding, every tool boosts productivity and integrates seamlessly with your systems—give your ChatGPT a voice and set yourself up for success. 🔥

Natural

Speech

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Engage customers with human-like conversations using advanced AI, providing clear and seamless interactions that enhance customer satisfaction.
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Call

Handling

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Manage inbound and outbound calls automatically, ensuring all interactions are handled efficiently without missing a beat.
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Call

Transfer

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Quickly route calls to the right department, improving response times and ensuring professional handling of every inquiry.
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Send

Email

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Automatically send emails post-call, ensuring smooth communication follow-up without manual effort, saving time and maintaining consistency.
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Set

Meeting

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Automatically schedule meetings with precise time-stamping, keeping your calendar organised and avoiding missed engagements.
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ChatGPT

Powered

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VOXY® harnesses ChatGPT technology to deliver intelligent, dynamic conversations that adapt to customer needs, ensuring smooth and engaging interactions every time.
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BYO

Data

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Use your own business data to enhance AI-driven interactions, delivering personalised, data-based responses."
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AI Agent

Dashboard

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Monitor and manage AI agents in real-time through an easy-to-use dashboard. Set prompts, customise tasks, and adjust settings to optimise your business operations.
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Custom

Branding

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Tailor VOXY® to align with your business brand by customising voice, tone, and messaging for a consistent customer experience."
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Call

Logs

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Access detailed call logs, including timestamps and durations, for audits, reporting, or customer service optimisation."
More >>

VOXY® AI Voice Has Many Optional Features and Upgrades Too...

VOXY® AI Voice Optional Upgrades come loaded with advanced features that take your communications to the next level. From enhanced automations to deeper integrations, these upgrades bring even more power to your business—bring your ChatGPT to life and automate the way you work. 💥

Customised

Voices

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Select or create a custom voice that aligns with your brand, giving your business a unique and recognisable tone.
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Customised

Automation

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Allows the calling party to leave a message for the user or nominated department or group. The message will then be converted to a voice file and emailed to the user.
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Memory

recall

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VOXY® remembers past interactions, offering continuity and personalized experiences for improved customer satisfaction."
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Omni

Channels

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Extend VOXY® to SMS, Cloud PBX, line hunt, and auto-attendant, ensuring unified messaging and seamless communication across all customer touchpoints.
More >>

Multi

Language

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Engage fluently in multiple languages, offering seamless communication for international or multi-lingual audiences.
More >>

SAVE 55% THIS BLACK FRIDAY & CYBER MONDAY

Affordable Effortless Call Handling for Personal and Business Needs with VOXY® AI Voice Assistant

Customise your VOXY® AI Voice Assistant for automated handling of incoming mobile calls or Cloud PBX systems. Whether you need a standalone virtual setup or 1300/1800 services, VOXY® has you covered.

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AI Voice
Assistant


Call answering with messaging, basic tasks & scheduling
$ 15.30 per month
  • Personalised call handling
  • PA tasks & scheduling
  • Instant SMS notifications
  • 25c flag + 89c p/min
  • $199 AI-Voice call credits*
VOXY® AI Voice (beta) - Terms & Conditions

Offer: Available to credit-approved customers only, subject to Vocal’s Standard Form of Agreement (SFOA) and VOXY® AI Voice terms apply.
Term: Monthly access fees are paid in advance. Each service requires a 12-month minimum term, with Early Termination Fees (ETF) applicable.
Setup Fees:
• $499 setup fee for AI Voice Receptionist (inbound) & AI Voice Caller (outbound) plans.
• $799 setup fee for AI Voice Agent (inbound + outbound) plans.
• $199 setup fee for AI Voice Assistant (mobile/1300) plans.
Total Minimum Costs:
• AI Voice Receptionist & AI Voice Caller: $1,159 over 12 months, including setup.
• AI Voice Agent: $1,867 over 12 months, including setup.
• AI Voice Assistant (personal): $607 over 12 months, including setup.
Call Charges:
• Receptionist, Caller & Agent: 25c flag fall + $1.50/min. Avg. 2-min call cost: $3.25.
• Assistant (personal): 25c flag fall + $0.89/min. Avg. 2-min call cost: $2.03.
Network & Call Charges: OTT services do not include PSTN or GSM call costs. Additional charges apply for national, mobile, IDD, and special calls.
Order Process: Orders are assessed for viability and project scope. Development timelines average 2-6 weeks.
Beta Disclaimer: VOXY® AI Voice Services are offered as a beta product, and performance may vary due to the emerging nature of the technology.
Bundle Offer: $5/month credit (up to $120 CASHBACK) when bundled with Vocal NBN™ Internet, Vocal Mobile SIM, or Vocal BizPhone™ over a 24-month term.
Critical Information Summary: Available on this website prior to connection.
GST Included: Limited offer. All prices displayed include GST.

BONUS AI Voice Call Credits - Terms & Conditions

Get Your Setup Fee Returned as AI Voice Call Credits!

1. Eligibility
The AI-Voice Call Credits Bonus is available exclusively to customers who subscribe to eligible VOXY® AI Voice plans and pay the corresponding setup fee in full.

2. Bonus Allocation
The AI-Voice Call Credits Bonus matches the setup fee for each eligible plan and is distributed as a monthly allowance over 12 months. The breakdown of the bonus and monthly allowances is as follows:

VOXY® AI Voice Assistant (Personal):
Setup Fee: $199
Monthly Allowance: $199 ÷ 12 = $16.58 per month

VOXY® AI Voice Receptionist:
Setup Fee: $499
Monthly Allowance: $499 ÷ 12 = $41.58 per month

VOXY® AI Voice Caller:
Setup Fee: $499
Monthly Allowance: $499 ÷ 12 = $41.58 per month

VOXY® AI Voice Agent:
Setup Fee: $799
Monthly Allowance: $799 ÷ 12 = $66.58 per month

3. Usage of Credits
The monthly allowance is applied solely to AI Voice usage costs associated with the subscribed VOXY® AI Voice plan.
Unused credits do not roll over to subsequent months and will expire at the end of each billing cycle.

4. Non-Transferable and Non-Refundable
The AI-Voice Call Credits Bonus is non-transferable and cannot be redeemed for cash or applied to other Vocal services.

5. Validity of Offer
This bonus is available only for new customers subscribing to eligible VOXY® AI Voice plans. Customers must maintain an active subscription throughout the 12-month period to continue receiving the monthly allowances.

6. Cancellation Policy
If the VOXY® AI Voice plan is cancelled before the end of the 12-month period, any unused credits will be forfeited.

7. Modification Rights
Vocal reserves the right to modify or terminate this offer at any time. Customers already enrolled in the offer will retain the terms applicable at the time of subscription.

8. Standard Terms and Conditions
The AI-Voice Call Credits Bonus is governed by the standard VOXY® AI Voice terms and conditions, including those related to usage and billing.

Critical Information Summary

Critical Information Summary: VOXY® AI Voice plans – 12 month term

 

How To Choose The Right Plan From Vocal to Meet Your Needs & Budget

Did you know that all telcos that sell telecommunications products, plans and services must provide a Critical Information Summary (CIS) to help you compare features and prices from different telcos?

For information about ways that Vocal makes it easy for you to compare features and prices from different telcos just click to learn more

BLACK FRIDAY & CYBER MONDAY 2024 - 55% OFF MONTHLY ACCESS FOR 12 MTHS

BLACK FRIDAY & CYBER MONDAY OFFER 2024 – 55% OFF MONTHLY ACCESS FOR 12 MTHS

 

Offer Conditions:

Applies to VOXY®  AI Voice Assistant (mobile/1300) plans for min 12 month term.

Save 55% on Monthly Service Fee now reduced to $15.30 for 12 months. That’s an annual saving of $224.40 🙂

Once off set-up fee of $199 plus usage charges. Refer to Critical Information Summary.

$199 AI-Voice call credits BONUS terms and conditions apply.

Hurry offer is strictly limited. VOXY® AI Voice (beta) Terms & Conditions apply. Subject to Vocal SFOA.

VOXY® AI Voice
Usage Rates

Powered by advanced natural language synthesis and LLMs, VOXY® delivers clear, human-like conversations. With low-latency infrastructure and built-in memory, it ensures seamless, intelligent customer engagement in real time.

Local Calls

$1.50 per minute^

National Calls

$1.50 per minute^

Mobile Calls

$1.50 per minute^

13/1300 Calls

$1.50 per minute^^

International Calls†

Conditions
Prices displayed are inclusive of GST
^25c flag fall per AI Voice call. ^^AI Voice usage charged per minute increment or part therefof for incoming and/or outgoing calls. 
†Addtional network carriage call charges may apply including 36c per outbound 13/1300 call. Addtional international direct dial (IDD) and international mobile calls are charged per minute or part thereof including a 25c flag fall fee. 
Included, flat rate calls and VOXY® AI Voice calls are subject to Vocal’s Fair Use Policy.
Charges apply for special, directory and information calls, call forwarding and call diversions to an external non-BizPhone or other service number.
Standard Form of Agreement and VOXY® service conditions apply.

Australia's Best Value Telephone and Internet Company Now Offering AI Voice services

As part of our exclusive pre-launch, select businesses across various industries have experienced first-hand the power of VOXY® AI Voice services. The results? Remarkable improvements in customer engagement, efficiency, and overall business operations. See what our early adopters are saying about the future of business communication

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Get More from your VOXY® AI Voice Service

Find helpful information and comprehensive guides to ensure you get the most from your BizPhone service. 

BizPhone
Cloud PBX

  •  

VOXY®
Dashboard

  •  

Set-up
Guide

  •  
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black friday sale - 55% off VOXY® AI Voice Assistant

Meet your personalised VOXY® AI Voice Assistant – fully customisable and always on, delivering non-stop 24x7x365 support for your unique personal and business needs!

Submit Form For Your Free Test Call with VOXY® Now!

To ensure successful registration, all fields must be completed accurately. Incomplete submissions will not be processed. Vocal PrivacyOnline Security Policy

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Your Name
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Celebrating 21 years! – Vocal’s commitment to innovation, great value and service remains as it did from all those years ago! So, isn’t it time you finally “give the big telco’s the flick”

No Obligation
No Upfront Payment
Australian Citizens 18+ Only

BLACK FRIDAY & CYBER MONDAY OFFER 2024 – 55% OFF MONTHLY ACCESS FOR 12 MTHS

Offer applies to VOXY®  AI Voice Assistant (mobile/1300) plans for min 12 month term.

Save 55% on Monthly Service Fee now reduced to $15.30 for 12 months. That’s an annual saving of $224.40 🙂

Once off set-up fee of $199 plus usage charges. Refer to Critical Information Summary.

$199 AI-Voice call credits BONUS terms and conditions apply.

Hurry offer is strictly limited. VOXY® AI Voice (beta) Terms & Conditions apply. Subject to Vocal SFOA.

^General Terms:

  • This offer is exclusively for the first 100 clients who connect to the VOXY® AI Voice Assistant. 
  • The VOXY® AI Voice Assistant (beta) services will be subject to specific terms
  • Eligibility: This offer is open only to Australian citizens over the age of 18. The service(s) are available to credit-approved consumer and business customers with an active ABN.
  • Product Review Requirement: For those lucky 100 businesses that receive the free package, we kindly ask that you provide an honest product review (minimum 25 words) if requested by Vocal.
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